Effective date: 01/08/2024
Last updated: 01/08/2026
1. Introduction
Walkabout Gardening Services (referred to in this Privacy Policy as “we,” “us,” “our,” or “Walkabout Gardening Services”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit [website address], contact us, request a quote, book our services, or otherwise interact with us.
By using our website or providing us with personal information, you acknowledge that we may handle your information as described in this Privacy Policy.
2. Information We May Collect
The personal information we collect depends on how you interact with us. It may include the following.
Please do not send sensitive personal information through our website unless it is reasonably necessary for us to provide the requested service and we have asked you to provide it.
3. How We Use Personal Information
We may use personal information to provide and manage our gardening services, respond to enquiries, prepare quotes, arrange site visits, confirm bookings, issue invoices, process payments, and communicate with you about the services you have requested.
We may also use information to operate and improve our website and services, maintain business records, investigate and resolve complaints or disputes, protect the security of our systems and business, comply with applicable legal obligations, and establish, exercise, or defend legal claims.
Where you have agreed or where permitted by applicable law, we may send you updates about our services, seasonal gardening information, special offers, or other marketing communications. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us using the details below.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small data files placed on your device that can help a website function, remember preferences, understand website use, and improve performance.
We may use essential cookies required for the website to operate and, if enabled, analytics or advertising cookies to understand visitor activity or measure campaign performance. You can control or delete cookies through your browser settings. Disabling cookies may affect some website functionality.
If we use a cookie-consent banner, it will give you options to manage non-essential cookies. For more detail about specific cookies, providers, and retention periods, please see WPConsent.
5. When We Share Personal Information
We do not sell personal information. We may share personal information only when reasonably necessary for the purposes described in this Privacy Policy, including with the following categories of recipients.
We expect service providers that process personal information for us to handle it securely and only for authorised purposes.
6. Payment Information
Where online or card payments are available, payments may be processed by Stripe. We do not ordinarily receive or store your full payment-card details. The payment provider’s own privacy policy and terms will apply to the information it processes.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, meeting legal, tax, accounting, insurance, or reporting requirements, and protecting our rights.
The appropriate retention period depends on the nature of the information and why it was collected. When information is no longer required, we will delete it or de-identify it where reasonably practicable.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no website, internet transmission, or storage system can be guaranteed completely secure. You should take care when sending information electronically.
9. Your Privacy Choices and Rights
Depending on where you live and the privacy laws that apply, you may have rights to request access to, correction of, deletion of, restriction of, objection to, or portability of your personal information. You may also have the right to withdraw consent where we rely on consent to process information.
To make a privacy request, contact us using the details in Section 12. We may need to verify your identity before responding. We will consider and respond to requests in accordance with applicable law.
If you are dissatisfied with our response, you may have the right to complain to the privacy regulator or data-protection authority in your jurisdiction.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media pages, booking platforms, review platforms, or payment services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing them with personal information.
12. Contact Us
For privacy questions, requests, or complaints, please contact: Walkabout Gardening Services at walkaboutgardening@gmail.com or on (07) 3607 7187.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices. We will publish the updated version on this page and update the “Last updated” date above. We encourage you to review this Privacy Policy periodically.
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Phone: (07) 3607 7187
Want to see what we're working on today? Drop by our socials to check out our latest garden overhauls!
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